AI support workflows for small SaaS teams.
ZhaiBro turns approved docs, customer questions, and team review steps into a database-backed support workspace. Drafts are generated from your own knowledge, cited, audited, and held for human review.
Built around the support loop.
Connect team knowledge
Import Notion and Google Docs sources, then store text, chunks, and embeddings in Postgres.
Classify customer questions
Turn free-form messages into category, priority, sentiment, risk, and review state.
Draft with citations
Retrieve same-tenant context and produce reply drafts that your team approves before use.
Designed for reviewability.
Tenant isolation
Every tenant-owned row carries a workspace id and API access derives from org membership.
Audit trails
Drafts store provider, model, token estimate, citations, status, and usage event metadata.
No auto-send
MVP keeps generated replies inside the workspace. Humans decide what leaves the system.
Simple SaaS pricing.
Starter · $19
3 seats, 100k monthly AI tokens, support inbox, knowledge base sync, ai reply drafts, human review workflow.
Growth · $49
10 seats, 500k monthly AI tokens, everything in starter, notion and google docs integrations, usage reporting, audit history, priority support.
API · preview
Scoped read-only endpoints for tickets, knowledge sources, and audit logs.